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DEERLANDS RECEIVE CQC INSPECTORS PRAISE!

Deerlands, in Margetson Road, Parson Cross, is one of the chain of ten homes operated across the city by not for profit organisation Sheffcare.

And the home and its services were praised following the most recent inspection by the CQC, the independent regulator of health and social care in England.

Deerlands was rated good in all areas the inspectors investigated during their visit, including safety, caring, effectiveness of service, responsiveness and quality of leadership.

The inspectors commented: “People living at Deerlands told us they felt safe and they liked the staff.

“Relatives we spoke with felt their family member was in a safe place and did not have any concerns about their family member's safety.”

There was also praise for the home’s clean, bright and well-maintained atmosphere and for the way that residents were treated with dignity and respect and their privacy was protected. 

One healthcare professional even told the inspectors: "This is an excellent home with excellent staff who care.

“I would choose this home and have done before for a relative and I do visit a number of homes in the area.”

The report emphasised that it was clear that there were friendly and caring relationships between people and staff and that staff were very attentive and understood people's individual needs.

“Throughout the inspection we heard staff constantly ask people about their preferences and choices in their daily living activities,” the inspectors noted.

“People said that they had a regular opportunity as a group to discuss the choices that were on offer, the choices they were making daily and to initiate changes.”

Sheffcare Chief Executive Belinda Black commented: “This report shows very clearly why we are always very happy to welcome the CQC inspectors into all our homes.

“All our teams take the greatest pride in caring for our residents and this is always reflected in the outcomes of a CQC visit.

“Once again we have received a level of praise that is entirely down to the hard work, enthusiasm and dedication of our staff at every level.”

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